firstplay Jurisdiction Notice

We at firstplay do not offer our services in jurisdictions where online wagering is prohibited by local law. Our platform operates only in regions where applicable legal frameworks permit gaming and sportsbook activities. This notice outlines the jurisdictional boundaries of our service, your responsibility to verify eligibility, and the legal framework governing your use of firstplay.

Whether you access firstplay from Jakarta, Surabaya, Bandung, Medan, Semarang, or any other location, you are solely responsible for confirming that your access and use comply with the laws of your own jurisdiction. We undertake to operate transparently within all applicable regulations, but we cannot provide legal advice regarding your local requirements.

If you are uncertain whether firstplay is available in your jurisdiction or if you have legal questions about our service, contact our support team through your account dashboard. We maintain English-language support and respond to jurisdictional inquiries within standard business hours.

Our firstplay service availability and legal boundaries

We at firstplay operate under specific regulatory licenses and in jurisdictions where online gaming and sportsbook services are legally permitted. Our service area includes regions across Southeast Asia where local law and banking infrastructure support our operations. However, our presence in a particular region does not mean firstplay is available to all users in that region; local laws may restrict access based on your residential status, citizenship, or other factors.

We do not accept players from jurisdictions where online wagering is prohibited. This includes jurisdictions where gaming is restricted to state-operated operators only, where private operators are banned, or where online gaming carries criminal penalties. If you attempt to access firstplay from a prohibited jurisdiction, you do so at your own legal risk. We are not liable for any legal consequences you may face if you violate your local jurisdiction's laws.

Account eligibility and firstplay verification

To open an account on firstplay, you must provide accurate personal information including your legal name, date of birth, residential address, and national identification number or equivalent. We undertake to verify this information against official documents before processing your first deposit. This verification process confirms that you reside in a jurisdiction where our services are available and that you meet all local eligibility requirements.

If we determine during verification that you reside in a prohibited jurisdiction or do not meet eligibility requirements, we reserve the right to suspend or close your account. Any funds in your firstplay account will be returned to your linked payment method subject to our standard verification and withdrawal procedures. We will notify you of the reason for suspension or closure and provide instructions for fund recovery.

Jurisdiction check

We verify your residential jurisdiction during account setup. This ensures compliance with local gaming laws and our operating licenses.

Legal age requirement

You must meet the minimum legal age for gaming in your jurisdiction. This varies by location and is your responsibility to verify.

Prohibited jurisdictions

We do not operate in jurisdictions where online gaming is prohibited. Attempting to access firstplay from such jurisdictions violates our terms.

Local law compliance

You are responsible for ensuring your use of firstplay complies with all local laws, taxes, and reporting requirements in your jurisdiction.

If you have questions about your jurisdiction's eligibility or about firstplay's service availability in your region, contact our support team. We can provide general information about our operating regions, but we cannot offer legal advice regarding your specific situation. We recommend consulting local legal counsel if you are uncertain about your eligibility.

Data protection, privacy, and legal jurisdiction of firstplay

We at firstplay protect your personal data according to applicable data-protection laws in our operating jurisdictions. Our privacy policy sets out how we collect, use, store, and disclose your information. We undertake to maintain confidentiality of your account data and to use industry-standard encryption and security practices to prevent unauthorized access.

Your personal information is processed in accordance with the jurisdictions in which we operate. Data transfers, storage, and processing may occur across multiple locations. By opening a firstplay account, you consent to this processing. We do not sell or share your data with third parties except where required by law, to process your transactions, or to comply with banking and regulatory requirements.

Legal jurisdiction and dispute resolution

These terms of service and all disputes arising from your use of firstplay are governed by the laws of the jurisdiction in which firstplay is licensed and operated. You agree to submit to the exclusive jurisdiction of the courts in that jurisdiction for any legal proceedings. This means that disputes cannot be resolved in your local courts; you must pursue legal action in our designated jurisdiction.

If you have a dispute with firstplay, you agree to attempt resolution through our internal complaint process first. Contact our support team with details of your issue. We undertake to investigate and respond within 5 business days. If you remain unsatisfied after our response, you may pursue legal action according to the jurisdiction specified in our full terms of service.

No licensing or official endorsement in your jurisdiction

We at firstplay do not hold gaming licenses from local authorities in every jurisdiction where users may access our platform. Our licenses are issued by the regulatory authorities of our designated operating jurisdiction. We do not claim to be licensed, endorsed, or regulated by any local gaming authority in your region. We do not claim to hold operating licenses from Jakarta, Surabaya, Bandung, Medan, Semarang, or any other Indonesian municipality or provincial authority.

Our platform operates under the legal framework of our designated jurisdiction only. If your local jurisdiction requires gaming operators to hold local licenses, firstplay may not be authorized to operate in your region. You are responsible for determining whether firstplay is legally available in your jurisdiction before creating an account.

• 1
  Verify local gaming law in your jurisdictionPre-access

  Confirm that online gaming is legal where you reside. Check with local authorities or legal counsel if you are unsure. We cannot provide legal advice.

• 2
  Check your age eligibility for gamingAccount setup

  Confirm you meet the minimum legal age for gaming in your jurisdiction. This varies by location; you are responsible for verification.

• 3
  Review firstplay terms of service and privacy policyLegal

  Read our full terms, privacy policy, and this jurisdiction notice before creating an account. These documents outline all legal obligations and our commitments to you.

• 4
  Provide accurate identification during verificationCompliance

  We require verified identity information to confirm your eligibility. Provide accurate details matching official documents. False information can result in account termination.

• 5
  Understand firstplay's non-liability for legal consequencesAcknowledgment

  We are not liable if you face legal consequences for accessing firstplay in a prohibited jurisdiction. You assume all legal risk by creating an account.

Contact and support regarding jurisdiction questions

If you have questions about firstplay's legal status in your jurisdiction, our service availability in your region, or any other jurisdictional matter, contact our support team. We maintain English-language support through your account dashboard, email, and live chat during standard business hours. We can provide general information about our operating regions and service scope, but we cannot offer legal advice specific to your local jurisdiction.

For legal inquiries, complaints about our jurisdiction notice, or formal correspondence regarding compliance, contact our legal team through your account support channel. Provide clear details of your inquiry, and we will route your message to the appropriate department. We undertake to acknowledge all legal inquiries within 5 business days.

We reserve the right to update this jurisdiction notice at any time to reflect changes in our operating regions, legal requirements, or service scope. We will post updates on our platform and notify registered players via email. Your continued use of firstplay after any update constitutes acceptance of the revised notice. If you do not accept these terms and conditions, discontinue your use of firstplay immediately.